Trusted data for decisions
A data platform built to fit, and kept running
Data Ecosystem Delivery & Support designs and builds your data platform around your workloads. If you want, we then keep it running to agreed service levels, for as long as agreed, with a handover when your team is ready. Two stages, each available on its own.
A senior lead replies within one business day. No obligation.
Platforms that aren't built for the work
Pipelines break, quality issues reach the reports, and every change needs the one engineer who built it. Or the platform is in place, but nobody owns its day-to-day running.
What it costs: Slow requests, wrong reports, rising costs, and a platform the business doesn't trust.
What it sounds like:
“Every data request turns into weeks of manual work.”
“Our pipelines break, and nobody notices until a report is wrong.”
“We have the platform. Now who runs it?”
Built for your workloads and your team
The architecture follows your workloads, not a vendor's catalogue: a warehouse, a lake, a lakehouse or a layered design, whichever fits. Quality controls and documentation are part of the build from the start. We build so your own team can run it, with documentation and knowledge transfer agreed in the scope.
Two stages, each available on its own
| Stage 1 — Build(indicative duration: 3–9 months for a defined implementation) | Stage 2 — Ongoing support(optional, for an agreed period) |
|---|---|
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Stage 1 — Build(indicative duration: 3–9 months for a defined implementation)
- Architecture
- Platform infrastructure
- Data pipelines
- Quality controls
- Deployment pipelines (CI/CD)
- Documentation
- Testing
Stage 2 — Ongoing support(optional, for an agreed period)
- Monitoring
- Incident management
- Maintenance and changes
- Operational support
- Cost optimisation
- Agreed service levels
All components are subject to the agreed scope.
Typical first result
An agreed architecture, implementation scope and delivery plan.
A senior lead replies within one business day. No obligation.
How it works
Build
- Design:the architecture, chosen by workload.
- Build in steps:the priority pipelines first.
- Test and document:quality checks and documentation for everything built.
- Hand over, or move into support:your team takes over, or we keep it running.
Support
- Scope and service levels are agreed at the start: what is covered, how incidents are handled, and how you are kept informed.
- Day to day: monitoring, incidents, maintenance and changes, and regular cost reviews, for the components in scope.
- Reporting: a regular service report.
- Handover: where applicable, a plan for your team to take over when it is ready.
Five layers from sources to use, with quality controls, documentation, security and deployment pipelines built in from the start, and an ongoing support band underneath.
- UseReports, dashboards, analytics and AI use cases
- ServeCurated data, shared metrics and access for each audience
- Store and processA warehouse, a lake, a lakehouse or a layered design, chosen by workload
- Ingest and integratePipelines that bring data in from your systems
- SourcesCore business systems, files and external data
- Quality controls
- Documentation
- Security and access
- Deployment pipelines (CI/CD)
- Monitoring
- Incident management
- Maintenance and changes
- Cost optimisation
- Agreed service levels
The architecture follows your workloads, not a vendor's catalogue.
Who does the work
A senior DataOfis architect leads the design and oversees the build. Data engineers from our network, and delivery partners under DataOfis design and oversight, build and support the platform.
Working together
- Indicative duration: 3–9 months for a defined platform implementation, depending on architecture, integrations, workloads and infrastructure readiness. Ongoing support is arranged separately for an agreed period.
- What DataOfis is responsible for:
- Build: the agreed project deliverables within the agreed scope. Where a partner builds, DataOfis is responsible for design and oversight.
- Support: operation and maintenance of the agreed platform components under defined service levels, including monitoring, incident response and change management where included. Service hours, response targets, exclusions and the responsibilities shared with your IT and infrastructure teams are agreed before support begins. Knowledge transfer and handover where applicable.
- Each stage on its own: you can buy the build without support, or support for a platform someone else built.
Need support only? Discuss ongoing support
Questions we often hear
Usually, yes, after a review of how it is built and documented. The review may identify work needed before support can start.
Whatever fits your workloads. We have no platform to sell and favour open formats, so your options stay open.
They are agreed at the start: what is covered, how incidents are handled and reported, and how changes are made.
Where handover is part of the scope, documentation, knowledge transfer and a handover plan are included.
Often combined with
Talk to us about your platform
Tell us what you need built or kept running. We'll discuss the scope, the stages and, where relevant, how your team would take over.
A senior lead replies within one business day. No obligation.
Need support for an existing platform? Discuss ongoing support